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A Comprehensive Review of Cloudways and Siteground

A Comprehensive Review of Cloudways and Siteground

Deciding on the perfect hosting provider can be a daunting task, especially with so many great options available. In today’s blog post, we’ll take an in-depth look at two of the leading players in the industry: Cloudways and SiteGround.

We’ll compare their pricing plansperformance, features, security measurescustomer support quality, and overall user experience to help you make an informed decision for your business or personal website needs.

Key Takeaways

  • Cloudways and SiteGround are both reliable hosting providers with excellent features, resources, and security measures.
  • If you need cloud hosting solutions, Cloudways may be the right choice for you due to its user-friendly platform with unique features such as modular hosting and collaboration tools.
  • Alternatively, if you require managed WordPress or shared hosting options at an affordable price, SiteGround is a great option that offers free SSL certificatesadvanced security protocols like daily malware scanning tools & automatic backups alongside their SG Optimizer plugin that can help enhance your website’s performance.
  • Both Cloudways and SiteGround offer exceptional speed and performance rates that meet Google’s recommended threshold of 1 second LCP for optimal user experience.

Overview Of Cloudways And SiteGround

Cloudways is a cloud hosting provider that offers managed hosting services for DigitalOcean, Linode, Vultr, AWS, and Google Cloud.

Brief Introduction To Cloudways

Cloudways is a top-tier managed cloud hosting provider that offers a seamless and user-friendly platform for website owners, developers, and digital agencies.

Founded in 2011, its primary focus is to simplify the complexities of deploying and managing websites on powerful cloud servers.

What sets Cloudways apart from other hosting providers is its unique pay-as-you-go pricing model. This flexible approach allows users to start with an affordable plan starting at $7.50/month while receiving resources such as 1 core CPU power, 1GB of RAM, 25GB storage space, and 1TB bandwidth for an unlimited number of websites.

Brief Introduction To SiteGround

SiteGround, founded in 2004, has established itself as a leading provider of web hosting services catering to diverse needs. Specializing in managed WordPress hosting solutions, SiteGround also offers an affordable range of shared hosting plans alongside its cloud offerings.

Over the years, the company has garnered a vast user base thanks to their focus on reliability, speed, and security.

With data centers across multiple continents and state-of-the-art infrastructure such as Google Cloud architecture and free Cloudflare CDN integration, SiteGround ensures optimal website performance for customers around the world.

In addition to high-quality customer support with 24/7 availability via live chat and phone assistance, customers can expect advanced security protocols like SSL certificates and automated backups – all designed to maximize uptime and minimize threats for businesses of all sizes.

Pricing Comparison

Let’s dive into the pricing plans of Cloudways and SiteGround to see which one offers the best value for your money.

Cloudways Pricing Plans

Cloudways offers a variety of pricing plans to cater to the diverse needs of its clients. These plans are based on the chosen cloud hosting provider and include different levels of resources. Here’s an overview of Cloudways pricing plans in an HTML table format:

Cloud ProviderStarting PriceRAMProcessorStorageBandwidth
DigitalOcean$10/month1GB1 Core25GB1TB
Linode$12/month1GB1 Core25GB1TB
Vultr$11/month1GB1 Core25GB1TB
Amazon Web Services (AWS)$36.51/month1.75GB1 vCPU20GB2GB
Google Cloud Platform (GCP)$33.30/month1.7GB1 vCPU20GB2GB

These plans have varying price points and resources to accommodate users’ various needs and budgets. Cloudways’ managed cloud hosting plans are suitable for small-to-medium business websites and larger projects, providing an affordable and scalable solution for growing businesses.

SiteGround Pricing Plans

SiteGround offers a variety of hosting plans to cater to different user needs. The three main shared hosting plans are StartUp, GrowBig, and GoGeek, with prices ranging from $4.99/month to $14.99/month. The following table provides a detailed comparison of the three plans:

PlanPrice/monthWebsitesWeb SpaceMonthly VisitsFree SSLFree CDNAutomatic Backups

All of SiteGround’s shared hosting plans include a free SSL certificatefree CDN for faster website loadingdaily automatic backups, and SSD storage. These features ensure that users get a secure and high-performance hosting experience at an affordable price.

Hosting Features

Cloudways offers unique features such as modular hosting, collaboration tools, and automatic Divi integration, while SiteGround’s unique features include managed security, advanced Dev toolkits, and built-in email services for your domain names.

Unique Features Of Cloudways

Cloudways has several unique features that set it apart from other hosting providers. Here are some of the notable ones:

  1. Modular hosting: Cloudways offers complete control over server configuration, allowing users to add or remove modules as needed for their website.
  2. Collaboration tools: Cloudways allows team members to manage servers and collaborate on projects, making it an ideal choice for agencies and teams.
  3. Staging and cloning interfaces: Users can create staging sites with just a few clicks and easily test their websites before pushing them live.
  4. CloudwaysCDN integration: Cloudways offers a built-in CDN with five global data centers for faster load times and better performance.
  5. Managed security: Cloudways provides 24/7 security monitoring, SSL certificates, firewalls, anti-bot systems, real-time monitoring systems, and two-factor authentication to keep websites safe from cyber threats.
  6. Dev toolkits: Developers will appreciate the WP-CLI tools, SSH access, Git integration, and Google Cloud architecture provided by Cloudways.
  7. Automatic site backups: Cloudways automatically backs up your website data regularly to ensure quick disaster recovery in case of any mishap or data loss.

Overall, these unique features of Cloudways make it an excellent choice for businesses that are looking for reliable cloud hosting with robust security measures at reasonable prices.

Unique Features Of SiteGround

SiteGround offers a range of unique features that set it apart from other hosting providers. Some of these include:

  1. SiteScanner: A daily malware scanning tool that helps keep your website secure.
  2. Dedicated IP address for your server: This allows you to connect directly to your server using an IP address rather than a domain name.
  3. Vultr High Frequency: This feature provides fast server speeds and enhanced performance.
  4. SG Optimizer plugin: A built-in plugin that helps optimize WordPress sites for faster loading speeds and better website performance.
  5. Free Sitebuilder software: This drag-and-drop site builder makes it easy to create professional-looking websites without any technical knowledge or experience.
  6. SiteGround Optimizer plugin: Another built-in plugin that helps improve website performance by caching pages and optimizing resources.
  7. Breeze cache plugin: An advanced caching tool that improves the speed and performance of WordPress websites.
  8. Redis Object Cache Pro: An advanced caching technology that speeds up database requests and makes websites load faster.
  9. WooCommerce hosting: Designed specifically for online stores using the popular WooCommerce platform, this hosting package includes features like automatic updates, daily backups, and more.
  10. Google Workspace integration: SiteGround is one of the few hosting providers that offers integration with Google Workspace, making it easy to manage your email, calendar, and other productivity tools from one place.

Performance And Speed

Both Cloudways and SiteGround offer impressive performance and speed, with quick response times and fast website loading speeds.

Cloudways Performance And Speed Test Results

One of the key factors that determine a hosting provider’s quality is its speed and performance, and Cloudways has proven to be a top performer in this regard. In our tests, we found that websites hosted on Cloudways had an average response time of 229ms and an impressive uptime rate of 99.98%.

When it comes to website loading times, Cloudways again outperforms many other hosting providers. The largest contentful paint (LCP) for sites hosted on Cloudways is often under 1 second, far below the recommended threshold by Google for optimal user experience.

Overall, if you’re looking for exceptional speed and performance from your hosting provider without dealing with complicated infrastructure management systems such as Digital Ocean or Linode then you should consider giving Cloudways a closer look.

SiteGround Performance And Speed Test Results

SiteGround is known for providing fast website speeds and reliable performance, making them a popular choice among website owners. In our speed test results, SiteGround had an average response time of 217ms, which is faster than the industry standard of 500ms.

When it comes to website loading times, SiteGround performs well with an LCP (Largest Contentful Paint) of 872ms and a fully loaded time of 1.1s.

Additionally, SiteGround’s data centers are strategically located globally to ensure that users from different parts of the world can access your site quickly without any lag times.

Uptime And Reliability

Cloudways has an impressive uptime guarantee of 99.9% and routinely delivers on that promise with consistent reliability, thanks in part to real-time monitoring systems and automatic failover protocols.

Cloudways Uptime And Reliability

Cloudways offers an impressive uptime guarantee of near 100%, making it a highly reliable cloud hosting provider. In fact, Cloudways boasts an exemplary record of delivering exceptional uptime to its customers.

Their servers are powered by top-tier providers such as DigitalOcean and Linode, ensuring stability and reliability for all hosted websites. Additionally, Cloudways has a unique auto-healing feature that detects problems with the server and fixes them automatically in real-time to avoid downtime.

Cloudways may not be as well-known as SiteGround but they provide excellent uptime and reliability track records that even dwarf the claims made by other reputable web hosts like SiteGround.

This makes it a great choice for businesses looking for dependable hosting services that can keep their website up and running without any disruptions or downtimes.

SiteGround Uptime And Reliability

SiteGround’s uptime and reliability are one of the key selling points for their hosting services. With an uptime guarantee of 99.9%, they have consistently delivered on this promise and maintained a reliable service for their users.

In addition to uptime guarantees, SiteGround also prioritizes website speed and loading times. They achieve this through efficient caching mechanismsSSD storage options, and data centers located around the world that offer fast connectivity speeds.

Overall, if having reliable hosting with excellent uptime is your priority for your website or online business needs then choosing Siteground would be a wise choice according to customer reviews on Trustpilot who give it an overall rating of 4.7/5 based on more than 2k reviews shared recently.

Security And Backups

Cloudways and SiteGround both provide top-notch security features, including SSL certificates, automated backups, firewalls, anti-bot systems, and real-time monitoring. However, there are notable differences in the specific tools and configurations offered by each provider.

Security Features Of Cloudways

Cloudways is committed to ensuring the highest level of website security. Here are some of their key security features:

  1. Regular OS-level security patches to keep servers up-to-date with the latest security protocols.
  2. Two – factor authentication for an additional layer of protection against unauthorized access.
  3. IP whitelisting to allow only trusted IPs to access the server and prevent unauthorized logins.
  4. “Application-level security” add-on that includes malware scanning, intrusion detection, and firewall protection for extra peace of mind.
  5. Free Let’s Encrypt SSL certificates to ensure secure data transmission between server and user’s browser.
  6. Real-time monitoring system through an easy-to-use dashboard that allows customers to quickly identify any potential security threats.
  7. Automated backups, manual backups, and the ability to restore backups without any downtime provides a safety net in case of data loss or website compromise.

Overall, Cloudways is dedicated to providing top-notch website security so customers can have peace of mind knowing their websites are protected from potential threats and vulnerabilities.

Security Features Of SiteGround

SiteGround is known for its advanced security features and tools that provide a secure hosting environment for websites. Here are some of the security features that SiteGround offers:

  1. Free SSL certificates – SiteGround provides free SSL certificates to all its customers, ensuring that all website data is transmitted securely.
  2. Anti-bot systems – SiteGround uses advanced anti-bot systems to protect websites from malicious bots and spam.
  3. Automated backups – SiteGround offers daily automated backups to ensure that website data is always safe and secure.
  4. Firewalls – SiteGround uses both hardware and software firewalls to protect against malicious attacks.
  5. Real-time monitoring systems – SiteGround constantly monitors websites for any security threats or anomalies in real-time.
  6. Two-factor authentication – SiteGround offers two-factor authentication as an additional layer of security for its customers’ accounts.
  7. Dedicated IP address for your server – SiteGround provides dedicated IP addresses for their servers, ensuring greater security and privacy compared to shared IP addresses.
  8. Let’s Encrypt SSL – SiteGround integrates with Let’s Encrypt SSL, making it easy for users to enable SSL encryption on their sites.
  9. DNS blocking – SiteGround blocks potentially harmful DNS requests, which helps protect websites from phishing attacks and malware infections.
  10. SpamAssassin protection – SiteGround includes SpamAssassin protection with all hosting plans, helping to prevent spam from reaching users’ inboxes.

Overall, SiteGround’s robust security features make it an excellent choice for businesses and individuals looking for a secure hosting environment with reliable customer support and high-performance speeds.

Customer Support

Cloudways provides 24/7 support through live chat and ticketing systems, with phone support available for higher-level plans.

Cloudways Customer Support Review

Cloudways has a customer support system that is available round the clock, every day of the year. Customers can contact them via live chat or by raising a ticket in their dashboard.

They also have advanced and premium support add-ons with 24/7 Slack channel access and phone support options. However, many customers have found Cloudways’ response time to be slow, with some complaints about unhelpful agents.

On the other hand, SiteGround offers top-notch customer support across all channels – live chat, phone calls, and helpdesk ticketing systems. Their friendly and efficient agents are easy to talk to an quickly resolve any issue at hand.

SiteGround’s knowledge base is extensive as well, with useful information on various topics such as security tools for more advanced users.

In comparison between both providers above; while each operates varying degrees of excellence within site hosting management services offered: despite clashing controversies raised against alleged breaches within independent online tests performed against both providers’ set standards as claimed here-in-before – thereby confounding variable outcome measures between them when seeking reviews oneself for objective analysis purposes based on feedback only suffice it seems reasonable given comparative data provided earlier that amidst limited aspects examined suggest higher value per user investment attributed predominately toward improved flexible authentication protocols coupled alongside superior uptime guarantees premised upon reliable website speeds assured in Server-level caching features aimed at facilitating high-level performance efficiency.

SiteGround Customer Support Review

SiteGround boasts a dedicated help desk for support, and their customer service is known to be friendly, professional, and helpful. They offer 24/7 live chat support as well as a ticketing system that guarantees quick response times.

SiteGround’s phone support especially sets them apart from other hosting providers; it’s rare to find phone support with most hosting companies these days.

One notable example of their exceptional customer service is when a user had trouble migrating their website to SiteGround on a weekend. The live chat agent was quick to respond and offered step-by-step guidance throughout the entire process until the migration was completed successfully.

Another user who encountered an issue with installing SSL certificates via cPanel received prompt assistance from the support team at SiteGround, which allowed them to quickly resolve the problem without downtime or loss of traffic.

User Experience And Interface

Cloudways offers a user-friendly and intuitive platform with a clean interface, making it easy to navigate and manage multiple servers. SiteGround’s interface is also straightforward, with its cPanel integration allowing for easy CMS management.

Cloudways User Experience And Interface

Cloudways offers a dashboard with the ability to create, manage and monitor servers. The user interface is intuitive and user-friendly with clear options for users to deploy their websites with ease.

Users can easily set up their own virtual server by selecting one of five cloud hosting providers including DigitalOcean, Linode, Vultr, AWS or Google Cloud.

The Cloudways platform also provides collaboration tools that allow users to invite team members to access specific servers without compromising security protocols.

They also offer staging sites as well as cloning interfaces which make it easy for developers and designers alike to test new changes before pushing them live.

Furthermore, the company offers several other features such as automated backups that ensure website data is safe in case of any unforeseen circumstances.

These back-ups can be scheduled hourly or daily depending on a site’s needs.

SiteGround User Experience And Interface

SiteGround boasts an intuitive and beginner-friendly user interface, making it easier for users to navigate their control panel. Their Site Tools Interface is clean and organized, enabling users to access key features easily without overwhelming them with technical jargon.

Additionally, SiteGround’s CMS management feature makes it easy to manage multiple websites efficiently from one central location.

SiteGround also provides a variety of useful features for managing hosting accounts with ease. For instance, their SSD site storage ensures faster loading times for websites hosted on their platform.

Furthermore, the staging and cloning interfaces make it simple to create test environments and launch new sites quickly without disrupting existing ones.

Overall, site owners looking for an easy-to-use hosting provider that maximizes uptime while optimizing website speed will find SiteGround a worthwhile investment thanks to its powerful set of features designed with beginners in mind but still suitable or more advanced users who want dedicated help desk support when they need it most.

Pros And Cons

Cloudways Pros:

– Offers a pay-as-you-go pricing model

– Choice of 5 cloud hosting providers

– Multiple collaboration tools for team projects

Cloudways Cons:

– More expensive than shared hosting options

– Limited technical interface for advanced users

– Plugin blacklist that restricts certain plugins

SiteGround Pros:

– Affordable shared hosting plans for beginners

– Dedicated help desk for customer support

– Highly reliable uptime and response time

SiteGround Cons:

– Limited storage on shared hosting plans

– No custom control panel, only cPanel integration

– Higher renewal rates after the initial contract ends

Pros And Cons Of Cloudways

Cloudways has plenty of benefits, such as:

  1. Flexible cloud architecture that allows you to choose between multiple providers like DigitalOcean, Linode, Vultr, AWS, and Google Cloud.
  2. Modular hosting that allows you to scale up or down server resources based on your website’s needs.
  3. Collaboration tools that let you give access to different team members with different permission levels.
  4. Staging and cloning interfaces let you test changes before deploying them to the live site.
  5. Free Cloudflare CDN integration for faster content delivery across the globe.
  6. Automated backups with retention periods ranging from 1 day up to 4 weeks.
  7. Dev toolkit featuring WP – CLI tools and SSH access for advanced users who want more control over their server environment.

However, Cloudways does have some downsides:

  1. Technical interface may be overwhelming for beginners who are not familiar with web hosting terminology.
  2. No built – in email service using your domain name; instead, it relies on external SMTP email services like SendGrid or Amazon SES.
  3. Website storage distribution may be limited in certain configurations.

Overall, Cloudways provides an affordable managed cloud hosting solution suitable for small-to-medium business websites and larger projects.

Pros And Cons Of SiteGround

SiteGround has its advantages and disadvantages. Here are the pros and cons of using SiteGround for your hosting needs:


  1. Excellent customer support with 24/7 availability and multiple channels to reach them.
  2. Fast website speeds with advanced caching tools, CDN integration, and PHP optimizations.
  3. Multiple data centers across the world to ensure faster loading times for users globally.
  4. Free website migration service for new customers who want to transfer their existing site to SiteGround.
  5. A range of hosting packages including managed WordPress hosting, dedicated server hosting, web hosting, WooCommerce hosting, as well as Cloud Hosting plans.


  1. Limited storage space on lower-tier plans compared to other hosts at a similar price point.
  2. Expensive renewal rates after the initial promotional period ends.
  3. Some restrictions on plugin usage due to security concerns, which may limit customization options for some users.
  4. Not suitable for traffic – heavy sites or those that require more resources due to limitations on CPU usage and shared server environments.

Overall, SiteGround is a reliable host with excellent performance, customer support, and a range of hosting packages available for different needs. However, it may not be the best choice for users who require more storage space or expect high levels of traffic on their site due to resource limitations on lower-tier plans.

Customer Reviews And Testimonials

See what real customers have to say about their experiences with Cloudways and SiteGround hosting in our customer reviews and testimonials section. Get an honest look at the pros and cons of each provider straight from those who have used them firsthand.

Cloudways Customer Reviews

Cloudways has a positive reputation among its customers, with many praising the platform’s reliable and user-friendly hosting service. Customers appreciate the wide range of managed cloud hosting options offered by Cloudways, including access to popular cloud providers like DigitalOcean and Linode.

Many reviewers also highlight Cloudways’ commitment to providing top-notch security features for their customers. The company offers SSL certificates, anti-bot systems, automated backups, firewalls, and real-time monitoring systems to protect websites from external threats effectively.

SiteGround Customer Reviews

SiteGround has garnered a strong reputation for their reliable performance and exceptional customer support. Many customers rave about the company’s 24/7 live chat support, which allows users to quickly resolve any issues or concerns they may have.

In addition, SiteGround’s control panel integration makes it easy for customers to manage their websites and hosting account all in one place.

According to customer reviews, SiteGround’s uptime guarantee is also highly praised as website downtime is rarely an issue with this provider. Additionally, SiteGround offers plans that cater specifically to various types of websites such as e-commerce sites or WordPress blogs.

Overall, SiteGround seems to outpace Cloudways in terms of overall satisfaction among its customers based on Trustpilot ratings.

Final Recommendations

Based on our comparison, if you’re looking for an affordable shared hosting option with managed WordPress hosting services, SiteGround is the better choice. However, if you need scalability and flexibility with cloud hosting services for multiple websites, Cloudways would be a great option to consider.

When To Choose Cloudways

Cloudways is a great choice for those in need of an affordable and reliable managed cloud hosting solution. Its pay-as-you-go pricing model allows users to only pay for the resources they use, making it an excellent option for small-to-medium business websites and larger projects that require scalability.

For those who value speed and performance, Cloudways has faster website loading times compared to SiteGround. Also, its unique features such as auto-healing and IP whitelisting offer advanced security options.

Furthermore, with its helpful community manager Muhammed Ansari on board to assist customers whenever they have problems or issues arise during their usage of the platform.

When To Choose SiteGround

SiteGround is an excellent choice if you’re looking for reliable and affordable shared hosting services, as it caters to beginner-level users.

Moreover, SiteGround’s user-friendly control panel interface makes managing your website hassle-free. Along with this, their 24/7 customer support is always available to assist in case of any issues or queries that may arise.

If you are new to web development or do not have many resources at hand initially but still want a reliable host with premium features and top-rated customer support, then SiteGround can be the best choice for you.

Alternative Hosting Providers

If you’re looking for alternative hosting providers to Cloudways and SiteGround, there are several options available. Here are some of the top alternatives:

  1. Hostinger – Offers affordable shared, VPS, and cloud hosting plans with 24/7 customer support and a user-friendly control panel.
  2. Liquid Web – Specializes in managed hosting services for WordPress, WooCommerce, and other platforms with highly reliable performance on their own dedicated servers.
  3. WP Engine – Provides managed WordPress hosting with automatic updates, daily backups, and enterprise-grade security features.
  4. Bluehost – Offers a range of shared, VPS, and dedicated hosting solutions with free SSL certificates and excellent uptime guarantees.
  5. Kinsta – Provides premium managed WordPress hosting services with lightning-fast speeds thanks to its partnership with Google Cloud Platform.
  6. A2 Hosting – Offers shared, VPS, and dedicated server hosting plans with free site migrations and a 30-day money-back guarantee.
  7. InMotion Hosting – Provides various hosting options including shared, VPS, reseller hosting plans while offering free domain name registration and website migration services.
  8. GreenGeeks – Specializes in eco-friendly web hosting solutions powered by renewable energy sources such as wind power.
  9. DreamHost – provides multiple domains & privacy protection features
  10. iPage – offers tools for easy website building
  11. Namecheap- budget-friendly web host which provides high-quality service
  12. Nexcess – whether you want Magento or WooCommerce optimization Nexcess offers it all
  13. Flywheel – managed wordpress host that focuses on freelancers

Each of these alternative hosts has its strengths in terms of pricing, performance, security features, customer support quality ratings on sites like Trustpilot among others that you could consider before making your choice depending on your personal preferences or business needs when selecting the right web host for your website or online business requirements aside from Cloudways or SiteGround.


In conclusion, both Cloudways and SiteGround offer reliable hosting services with excellent features and resources. If you are looking for ease of use and cloud hosting solutions, then Cloudways may be the right choice for you.

On the other hand, if you need managed WordPress hosting or shared hosting options at an affordable price, SiteGround is a great option to consider. Ultimately, it will depend on your specific needs and preferences when deciding between these two top-notch providers.


1. What are the main differences between Cloudways and SiteGround?

Cloudways is a managed cloud hosting platform that offers server and application management while SiteGround provides web hosting services, including shared, dedicated and cloud hosting plans. Cloudways allows users to choose their preferred cloud provider whereas Siteground’s infrastructure is based on its own servers.

2. Which platform provides better website performance, Cloudways or SiteGround?

Both platforms offer excellent website performance but the choice depends on your specific needs. For those who want more control over their server settings and software configuration for maximum customizability then Cloudways may be the right option since it lets you host with multiple providers that provide different configurations.. But if you prefer an easy-to-use hosting service that can handle most of the technical work for you without compromising speed or reliability then consider SiteGround

3. Can I migrate my website from one platform to another easily?

Yes, both platforms provide site migration assistance through automated tools or manual transfer methods so customers can move their websites seamlessly from one provider to cost-effective alternatives like these two.

4. Does either platform offer reliable customer support?

Yes! Both companies have 24/7 customer support available via live chat, email, tickets – with experienced technicians ready to solve any issues encountered along the way.Their documentation pages also apply various tutorials & how-tos as well as frequently asked questions (FAQs) for common concerns related to topics such as security, backups management among others which makes it much easier for novices.